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Answer: The capabilities of the software and value of the information a business acquires and uses
Explanation:
The capabilities of the software and value of the information a business acquires and uses. While hardware and infrastructure are important, the real business and competitive value of information technology lies in the software applications and the capabilities they provide, as well as the value of the information a business can acquire and use through those applications. Software applications can help businesses streamline processes, increase efficiency, and gain insights into their operations and customers. It's not just about having the latest hardware or infrastructure, but rather about how a business uses technology to drive its operations and create value for its customers.
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