1.	The process of transferring files from a computer on the Internet to your computer is called ?
	downloading
	uploading
	FTP
	JPEG
	Answer: downloading Explanation: downloading. The process of copying or transferring files or data from a remote computer or server on the internet to a local computer or device is called downloading. This is usually done through a web browser or a download manager, and can include downloading various types of files such as documents, music, videos, and software programs.
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2.	This first step in the transaction processing cycle captures business data through various modes such as optical scanning or at an electronic commerce website ?
	Document and report generation
	Database maintenance
	Transaction processing start-up
	Data Entry
	Answer: Transaction processing start-up Explanation: The correct answer is (d) Data Entry. In the transaction processing cycle, data entry is the first step that involves capturing business data through various modes such as optical scanning, keypunching, or at an electronic commerce website. This data is then entered into a system where it can be processed, stored, and later retrieved for further use.
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3.	Mobile Commerce is best described as ?
	The use of kiosks in marketing
	Transporting products
	Buying and selling goods/services through wireless handheld devices
	Using notebook PCs in marketing
	Answer: Buying and selling goods/services through wireless handheld devices Explanation: The correct answer is (c) Buying and selling goods/services through wireless handheld devices. Mobile commerce, also known as m-commerce, refers to the use of wireless handheld devices such as smartphones, tablets, and PDAs to conduct commercial transactions online, including buying and selling goods and services.
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4.	Sending an e-mail is similar to ?
	picturing an event
	narrating a story
	writing a letter
	creating a drawing
	Answer: writing a letter Explanation: Sending an e-mail is similar to writing a letter.
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5.	A web site address is a unique name that identifies a specific _________ on the web ?
	web browser
	web site
	PDA
	link
	Answer: web site Explanation: A web site address is a unique name that identifies a specific web site on the web.
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6.	The ____ folder retains copies of messages have started but are not yet ready to send ?
	Drafts
	Outbox
	Address
	Sent Items
	Answer: Drafts Explanation: The Drafts folder in an email account is where messages that are being composed but not yet sent are saved. It allows the user to come back to the message later and continue editing or adding information before sending it.
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7.	The process of a computer receiving information from a server on the internet is known as ?
	pulling
	pushing
	downloading
	transferring
	Answer: downloading Explanation: The process of a computer receiving information from a server on the internet is known as pulling.
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8.	Unsolicited commercial email is commonly known as ?
	spam
	junk
	hoaxes
	hypertext
	Answer: spam Explanation: Unsolicited commercial email, commonly known as spam, refers to the practice of sending unsolicited messages, typically advertisements, to a large number of recipients. It is considered to be an unethical and often illegal practice.
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9.	The Internet allows you to ?
	send electronic mail
	view web pages
	connect to servers all around the world
	All of these
	Answer: All of these Explanation: The correct option is (d) All of these. The Internet allows you to send electronic mail, view web pages, and connect to servers all around the world, among other things.
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10.	Which of the following must be contained in a URL ?
	a protocol identifier
	the letters, www.
	the unique registered domain name
	a protocol identifier, www. and the unique registered domain name
	Answer: a protocol identifier, www. and the unique registered domain name Explanation: The correct answer is (D) a protocol identifier, www. and the unique registered domain name.
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